Retail Sales Associate / Customer Service

Overview:

change the lives of clients in a meaningful way, then look no further! Become a part of our team as a

Welllness Membership Advisor!

objectives.

To better the lives of everyone we touch.

• Elements Massage is looking for a Retail Sales Associate / Customer Service Associate

• Informing all clients about the benefits of the Elements Wellness Program, a no hassle

• Following our proven sales process to enroll clients into the Elements Wellness Program
• Being the first and final face of hospitality, whether on the phone or in the studio
• Ensuring the client appointment paperwork and payment process is brief, painless, and

• Working as a team with our Managers and Massage Therapists to create an

environment where clients are the center of the world

• Ability to follow our proven sales process to sell the monthly Elements Wellness

• The right candidate must like talking, but more important, love listening to all new clients,

• The right candidate can turn every incident of client criticism to a story of great

customer service.

• Prior retail sales experience preferred; selling memberships or services in‐person to

• Customer Service in a spa‐like or similar environment is preferred; catering experiences

• Familiarity with modern office tools and systems; scheduling and payments are all

• Driven to create the best work environment for the employees and the best experiences

for the client.

Prospective hire must be willing to have schedule flexiblity to work, mornings, evenings and weekends.

All individuals hired by franchise owners’ studios are their employees, not those

of ETM. Elements Massage® + design are registered trademarks owned by ETM.