Operations Manager

Overview:

The Operations Manager will be responsible for directing and coordinating the activities of the Warehouse and Fleet teams for the assigned distribution center. The Manager of Operations will interface with the Transportation and Warehouse departments to ensure customer service goals are met while maintaining high standards in safety, service and efficiency.

Responsibilities:

1. Builds an open and honest communication line with direct and indirect reports. Interacts daily with the drivers, delivery assistants & warehouse personnel.
2. Develops and ensures a positive, supporting and collaborative culture in the Operations group.
3. Oversees the tracking of fleet and warehouse performance against the established budget and operational goals.
4. Continuously monitors and evaluates the effectiveness of work methods, procedures, controls and staffing to achieve accurate and timely movement of product.
5. Ensures all company policies, DOT, OSHA, and all other regulatory bodies are complied with.
6. Oversees the hiring, supervision, scheduling, and termination of personnel.
7. Forecasts staffing needs based on upcoming events, seasonal changes, etc.
8. Responsible for accurate inventory and productivity levels.
9. All other duties as assigned.

Supervision Exercised

This position has direct supervisory responsibilities.

Qualifications:

• BS/BA Preferred
• 5 + years of warehouse operations experience as well as progressive hands-on supervisory/management experience required
• Previous experience in a Food Distribution environment is preferred
• Financial acumen with previous P&L responsibility is preferred
• Proficient in Microsoft Office software; strong focus on Excel, Word, and PowerPoint
• Knowledgeable of OSHA Standards and regulations
• SAP experience preferred
• WMS experience required (Manhattan experience is desirable)
• Experience using voice selecting applications preferred (Vocollect is desirable)
• Excellent verbal and written communication skills
• Willing to work varying schedules to learn and support the various Warehouse Operations shifts

• Ability to perform work at a desk or sit/stand workstation for extended periods of time
• Ability to operate a computer keyboard and to view a computer screen for extended periods of time
• Ability to interact with employees and/or customers in Distribution Center or customer locations
• Ability to travel to customer locations, other Distribution Centers, Corporate Office, etc. as needed
• Ability to lift, tug, pull up to fifteen (15) pounds