Customer Service Representative

apartmentRandstad placeOrlando calendar_month 
Join our client is known for pushing the boundaries of transportation and logistics by providing innovative solutions to customers across industries. Our clients' Customer Service Representatives (CSRs) play a critical role in delivering a seamless experience to our clients, ensuring their needs are met with efficiency and professionalism.

Apply today to join a great team located in the heart of Orlando, FL!

salary: $15 - $16 per hour
shift: First
work hours: 8 AM - 5 PM

education: High School

Responsibilities

Key Responsibilities:

  • Customer Assistance: Engaging with customers and business partners via telephone and email to address inquiries and provide support.
  • Issue Resolution: Handling customer complaints professionally, diagnosing problems, and implementing effective solutions.
  • Delivery Monitoring: Overseeing the progress of delivery routes to ensure timely and accurate service.
  • Order Processing: Managing changes or cancellations to delivery orders, ensuring accurate and efficient updates.
  • Documentation: Scanning haul-away pods, verifying stamps, and maintaining accurate records to support operational efficiency
Skills
  • Telephone Etiquette
  • Typing Skills
  • Basic Software Skills
  • Customer support
  • Client Service
  • Follow-up
Qualifications
  • Years of experience: 1 year
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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