D365 Change Management Lead
Robert Half New York
Responsibilities:
reference guides to ensure training needs are met with training documentation, communication, stakeholder feedback and management.
platforms eg Teams to address concerns and in person in the office
o Review impact and minimise resistance
- Delivering the change management plan and engagement strategy, including a sponsorship framework
- Completing a change impact assessment to assess change impacts for all audiences by gaining a
- Managing the day-to-day execution of the change plan you establish in collaboration with the project
- Awareness, establishing the importance and urgency of the change
- Ensure key change, communication and learning risks/issues are logged as part of the governance
- Facilitate business change and readiness workshops as required.
- Develop a detailed engagement and communications plan that will result in a high level of user
- Own and execute communications and the cascading of messaging to senior leadership, the Finance
- Working with the project team and consulting with the training provider to ensure the training delivery
reference guides to ensure training needs are met with training documentation, communication, stakeholder feedback and management.
- Communication and engagement: clear and targeted communication strategies
platforms eg Teams to address concerns and in person in the office
o Review impact and minimise resistance
- Test: UAT participant briefing, de briefing and feedback. Working with consultants and training provider
- Hypercare: focused support provided immediately after the Go Live of the new D365 Finance system
transition
Qualifications:- 3-5 years of hands-on change management experience, preferably within a media or consulting
- Strong consultative skills including ability to anticipate, analyse and advise on issues.
- Effective leadership and collaboration skills with the ability to engage individuals at all levels of the
- Excellent communication skills including verbal and written communication, presentation and
- Strong organisational and analytical skills including systems thinking and problem solving.
- Experience with D365 Financial system.
- Proficient knowledge of the Finance function and processes.
- Adaptability and flexibility in handling multiple planned and unplanned responsibilities, as well as
- The ability to collaborate well in team environment, manage conflict, support team success, and
- Ability to be flexible with working hours to accommodate a global team/ multiple time zones.
- Qualified to degree level - preferred
- A recognised change management professional qualification – Prosci Change Practioner or similar. MS Dynamics 365 Finance & Operations, Microsoft Dynamics CRM, D365, Change Management, Organizational Change Management, UAT Test, UAT Testing, Cross-functional integration, Cross-Functional Partnerships, Cross-functional integration, Cross-Functional Partnerships, Communication Skills, Communication Strategies, Program Management, Cross Functional Project Management, IT project management, Formal Project Management
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