Administrative Support

We are offering a short term contract employment opportunity for an Administrative Support role based in Essex, Massachusetts. The individual will be part of a team that operates within the industry, providing essential support functions. As an Administrative Support, you will be responsible for data entry, customer service, and utilizing Microsoft Outlook for email correspondence.

• Provide exceptional customer service by responding to customer inquiries and resolving any issues.
• Utilize Microsoft Outlook for email correspondence, scheduling, and task management.
• Conduct accurate data entry to maintain up-to-date customer records.
• Monitor customer accounts and take appropriate action as needed.
• Process customer applications efficiently, ensuring accuracy in all data entered.
• Collaborate with team members to ensure smooth operations and workflow.
• Use problem-solving skills to resolve any challenges that arise during the customer service process.
• Manage multiple tasks simultaneously, ensuring all responsibilities are completed in a timely manner.
• Maintain a high level of professionalism and confidentiality with all customer interactions.
• Utilize strong organizational skills to keep track of customer applications and records. • Proficiency in using Microsoft Outlook for scheduling, task management, and email correspondence.
• Exceptional customer service skills with the ability to handle queries and complaints effectively and professionally.
• Solid experience in data entry, ensuring accuracy and attention to detail.
• Ability to manage email correspondence, responding to inquiries promptly and professionally.
• Strong organizational skills, capable of prioritizing tasks and managing time effectively.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• High level of discretion and confidentiality when handling sensitive information.
• Ability to multitask in a fast-paced environment.
• Familiarity with office equipment and administrative procedures.