Senior Manager Song Sales & Commerce – Communications, Media, & Technology

We are:

With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology, and intelligence. Visit us at: www.accenture.com/song.

Additional experience across marketing and service strategy, and other industries is a plus.

You are a problem solver with extensive consulting (preferred) and/or industry experience who is comfortable working in fast-paced, agile environments. You have experience managing executive-level client relationships as a trusted advisor, facilitating workshops, developing business recommendations, and building business cases for new innovative solutions (e.g. AI / Gen-AI enabled capabilities). You know how to balance leading your team with contributing to the team’s collective work products.

You also are:

• Passionate about helping clients solve complex growth and customer experience challenges, as well as supporting them through strategic transformations.
• Knowledgeable about the nuances of CMT industries broadly as well as front-line sales and commerce organizations and are ready to apply your knowledge to help clients optimize and transform their sales and service solutions.
• Experienced with managing executive level client relationships, acting as a trusted advisor, while managing junior team members to deliver high-quality solutions.
• Ready to dive deep into problem solving using creative and analytical thinking to transform challenges into opportunities.
• Energized by working in an agile, fast-paced environment and are at your best when collaborating with a team.
• Familiar with the selling processes and have pitched proposals and solutions to help solve client challenges.

The work:

As a Strategy Senior Manager, you will apply your deep expertise in sales & commerce to define and enable front office growth strategies and approaches to help clients achieve top line growth objectives with a focus on sales and channel / distribution. You will deliver on engagements in the following areas:

• Able to understand client needs, develop proposed solutions, and deliver high-impact initiatives by consulting and partnering with our clients to help them support and transform their sales organizations and advance their position in CMT.
• Build client relationships to sustain Accenture’s profile as a long-term trusted advisor and partner.
• Develop unique points of view on customer strategy topics or CMT markets relevant to our clients such as improving client satisfaction, achieving sales and revenue targets, and operational efficiency.
• Manage and coach junior team members while continuing to grow your own expertise to help Accenture maintain its thought leadership position.

• Design and execute large scale and complex transformation programs and strategy engagements including current state assessments, target state design, and operating model transformations.
• Implement business changes that drive industry-specific, functional, and digital operating model transformation.
• Synthesize overall technology needs by analyzing a wide variety of solutions, selecting the most relevant tools/techniques to meet specific client requirements.
• Manage implementation engagements (requirements, design, test, deployment, etc.), from client buy-in to planning, budgeting, deliverables, and risk assessment, with heavy client engagement and large delivery teams.

• Originate, qualify, and close new opportunities for Accenture with our CMT industry clients, including sales (advisor) enablement, go-to-market strategies, direct to consumer growth, lead management, and sales operating model design.
• Drive pipeline opportunities from initial idea to contract to implementation, leveraging the best capabilities and offerings across Accenture (Song, Strategy & Consulting, Technology, Operations).
• Manage performance and profitability of sold deals, and identify opportunities for extension, cross-sell, or up-sell.