Solutions Architect
Robert Half New York
We are in search of a Solutions Architect to join our team situated in New York, New York, 10001, United States. The role is centered around providing technical support to the Customer Success Manager to ensure successful client engagements. The Solutions Architect will be instrumental in the end-to-end implementation process, from project planning to deployment.
Responsibilities:- Serve as a technical ally for the Customer Success Manager to ensure the success of client engagements
- Spearhead the implementation process from the planning phase to deployment
- Engage with various stakeholders to comprehend business requirements and convert these into technical solutions
- Provide essential technical guidance, troubleshoot arising issues, and boost performance
- Contribute to product development by working hands-on in the codebase and adjusting infrastructure as needed
- Collaborate with engineering, product, and customer success teams to deliver top-tier solutions
- Translate business needs into technical implementations effectively
- Employ IT project management and software engineering skills to manage and execute projects
- Utilize ITIL - IT Infrastructure Library methodologies to manage IT service delivery
- Engage and manage stakeholders effectively to align their needs and expectations with the company's goals and objectives. • Minimum of 5 years experience as a Solutions Architect or in a similar role.
- Proven skills in IT project management, with a focus on overseeing and delivering complex IT projects.
- Solid background in Software Engineering, including understanding of software development lifecycle and methodologies.
- Familiarity with ITIL - IT Infrastructure Library, and its application in managing IT services.
- Experience in product development, understanding of product lifecycle, from concept to launch.
- Exceptional stakeholder engagement skills, ability to build and maintain relationships with key stakeholders.
- Demonstrated experience in stakeholder management, ability to manage expectations and ensure stakeholder satisfaction.
NeotaNew York
Our platform enables our clients to automate complex processes, improve decision-making, and enhance efficiency.
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