Fleet Application Support

The role entails working in a dynamic environment and necessitates an individual with a strong understanding of application architecture best practices.

• Actively participating in the management activities of application vendors.
• Assisting in defining and gathering business needs in the area of information system solutions.
• Creating detailed IT solutions/services designs, ensuring they meet quality and performance requirements, and adhere to architectural roadmaps.
• Assisting with the development, building, configuring, customizing, integrating, and unit testing of solutions.
• Testing, debugging, and documenting applications while validating that the solutions meet quality, performance, architectural, and functional requirements.
• Assisting in the implementation of applications, including analyzing the current system environment, using technical tools and utilities, performing complex product customization, and developing implementation and verification procedures.
• Performing all activities associated with the implementation and maintenance of applications, while developing and recommending technical strategies and solutions to management.
• Managing configurations and ensuring other IT components needed to deliver IT services are identified, accounted for, reported, verified, and audited.
• Building and maintaining strong partnerships with business and application owners and other IT managers, while working with business users to identify and prioritize application support needs, issues, and development projects.
• Assisting the Manager on sourcing to ensure the best possible options are selected.
• Ensuring compliance with the Company's policies and Code of Conduct and Business Ethics (CoBE). • Possess significant knowledge in the field of Vessels
• Proven experience in Application Support
• Familiarity with fleet management software and technologies
• Ability to troubleshoot and resolve application issues
• Strong communication skills to liaise with various stakeholders
• Possess analytical skills to assess problems and determine solutions
• Ability to work effectively in a team environment
• Proven ability to manage multiple tasks simultaneously
• Demonstrated commitment to continuous learning and growth
• Familiarity with industry regulations and safety standards
• Proven ability to maintain confidentiality and handle sensitive information with discretion
• Demonstrated ability to work under pressure and meet tight deadlines
• Strong attention to detail and problem-solving skills.