Senior Sales Manager

Overview:

Reporting to the Director of Sales, the Senior Sales Manager plays a key role in achieving the resort’s sales goals and delivering exceptional guest experiences.

Responsibilities:

• Proactively prospect, identify, and develop relationships with corporate, leisure, and event clients to drive group sales revenue.
• Create and present customized proposals and contracts tailored to client needs.
• Negotiate group sales agreements, ensuring profitability and alignment with the resort’s revenue goals.
• Collaborate with internal teams, including catering, events, and operations, to ensure seamless delivery of group events and services.
• Conduct site visits and sales presentations, showcasing the resort’s unique amenities and offerings.
• Develop and implement strategic sales plans to target high-potential markets and achieve sales objectives.
• Maintain and update the CRM system with accurate client information, sales activity, and pipeline updates.
• Monitor market trends and competitive activity to identify opportunities for growth and innovation.
• Represent the resort at industry events, trade shows, and networking opportunities to build brand awareness.
• Provide regular sales reports and performance metrics to the Director of Sales, including insights on key wins and opportunities.

Qualifications:

• Minimum of 5 years of experience in hospitality sales, with a strong track record of achieving revenue targets.
• Experience in group sales or event sales within luxury hospitality is highly preferred.
• Excellent negotiation, communication, and relationship-building skills.
• Knowledge of sales strategies, market segmentation, and revenue management principles.
• Proficiency with CRM systems, property management software, and Microsoft Office Suite.
• Ability to work independently and manage multiple projects in a fast-paced environment.
• Professional demeanor with a commitment to delivering exceptional guest experiences.
• Flexibility to travel for client meetings, site visits, and industry events.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program.
• Paid time off/sick time
• Participation in a 401(k) plan with a company match.
• Team member free room night program.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

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