Program Coordinator

The Program Coordinator will facilitate and manage life skills workshops, financial literacy programs, and therapeutic groups for the residents of Eastside Family Shelter and the men’s shelter in Rosedale, MD. Manages HMIS activity and documentation to ensure that residents’ participation in programming activities is tracked.

Under the umbrella of CAN, the Homeless Shelter’s mission is to provide a safe, clean, and supportive community which helps stabilize homeless men, women, children, and families by promoting self-worth, providing linkages to community resources, and encouraging personal responsibility. The Program Coordinator supports the mission by completing the following duties including, but not limited to:

Essential Duties:

• Leading and coordinating providers for day program activities. Recruiting outside providers for educational and life skills workshops. Build/maintain positive working relationships with community partners.
• Manage the program calendar for programming Monday through Friday.
• Orientation for new clients on the shelter services.
• Liaison for residents and case managers as needed.
• Maintain statistics of group attendance and outcomes.

• Demonstrate highly developed oral and written communication and interpersonal skills, pleasant demeanor, and professional attitude.
• Demonstrate flexibility and re-establish priorities and workplan to compensate for unanticipated changes in work volume to adequately meet needs as deemed necessary.
• Demonstrates the ability to manage multiple projects simultaneously to meet deadlines.
• Consistently uses discretion when discussing confidential matters. participates in the development and implementation of office goals and objectives.
• Participates in community relations and fundraising activities as needed. Performs other duties as assigned.
• Documents residents’ participation in programming activities in HMIS.

• Associate degree preferred. Human service experience may be substituted for a college degree. Strong administrative and/or leadership experience.
• Ability to identify efficient and effective systems that will foster structure and organize communication amongst staff and program partners at all levels.
• Experience in working with the homeless or at-risk populations is preferred.
• Effective interpersonal, verbal, and written communication skills; Strong organizational skills; Ability to work under pressure; Ability to work independently and as part of a team; Self-motivated.
• Computer literacy and experience with Microsoft Office. Valid State of Maryland driver’s license and transportation required.

Benefits

At CAN, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k employer matching, and access to our employee assistance program and other discounts.