Fire Alarm Technician
Together, we strive to create a safer, more resilient world, one solution at a time.
We are looking for energetic individuals to join our growing team. At Relay, we believe in three core principles: to be a place where employees are proud of where they work, to be a great company that attracts and retains the best talent, and to be a trusted ally and partner to every single customer.
ROLE OVERVIEW
We are looking for a Fire Alarm Service Technician to join our team!
Our team is growing fast, so we're always on the lookout for great technicians to join us. If you're looking to join a team that values collaboration, open communication, quality work, and exceeding customers' expectations, look no further and come check us out!
As a Fire Alarm Technician, you will be responsible for installing, programming, and repairing fire alarm panel systems to ensure systems and equipment continue to work according to functional specifications.
WHAT YOU WILL BE DOING
Perform fire alarm commissioning to ensure that systems and equipment continue to work according to functional specificationPerform on-site routine and emergency troubleshooting, programming, and repairs, in addition to the installation, inspection, testing, and servicing of low voltage life safety product lines and fire alarm systems
Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow-up, quotes, questions, or concerns
Identify code and non-conformance issues and correct them according to code standards
Write and maintain detailed work reports and service tickets
Read and interpret various blueprints, diagrams, submittals, and product manuals to properly program and verify systems
Provide customer instruction as it relates to proper device use, preventative care, and consistent maintenance to prevent future system malfunctions
Evaluate the customer site for additional equipment and services that the customer may require
Discuss deficiencies noted with a customer, explaining the problem and its resolution
Strong electrical and technical aptitude
Must possess strong problem-solving skills
Familiarity with basic hand tools such as hammers, wrenches, screwdrivers, etc.
Ability to anticipate work needs and interact professionally with customers
Communicate effectively with coworkers, management, and customers, and display excellent interpersonal skills and awareness of controversial and/or sensitive issues
Comply with the safety requirements of the position and actively promote safe work practices
Self-motivated and able to work independently
QUALIFICATIONS
High School diploma or equivalent2 years experience as a Fire Alarm Technician
NICET II Fire Alarm Systems or higher certification
EL-O6 (Limited Energy Technician) Electrical License
Working knowledge of NFPA Standards (including 70 and 72) Servicing Guidelines and local AHJ requirements (preferred)
Knowledge and ability to understand and operate basic computer functions such as Windows, Word, Outlook, Microsoft Teams, Apple IOS, and Android
Valid state-issued drivers license with an acceptable driving record
WORKING CONDITIONS
May work near moving mechanical parts, and outdoor weather conditionsThe noise level is generally moderate.
Must be able to lift, push/pull, and carry up to 50 pounds unassisted
Frequently lift and carry toolboxes, tools, equipment, parts, cabling, and/or wiring
Frequent ladder climbing, often while carrying up to 50 pounds
The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
WHY JOIN USWork at a mission-driven company, focused on people
Comprehensive medical plan options, including dental and vision
401K plan with company match
Generous paid time off, paid holidays
Continued growth and expansion into new markets and products and services
This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.With over 75 years of unwavering commitment, Relay has been a trusted leader in the industry. Our extensive experience enables us to provide cutting-edge solutions and unparalleled expertise, safeguarding lives and protecting properties with utmost efficiency and care.
RELAY is an Equal Opportunity Employer who is committed to workforce diversity. We follow any state or local requirements regarding Affirmative Action. Minorities, females, disabled, and veterans are encouraged to apply. RELAY, its employees, representatives, and agents do not discriminate based on race, color, sex, national origin, ancestry, religion, physical or mental disability, medical condition, veteran status, age, sexual orientation, marital status, political affiliation or any other non-employment related criteria.
It is the practice of RELAY to make all employment decisions based solely on valid job requirements. This policy applies to all terms, conditions, benefits, and privileges of employment as well as the use of all company facilities and participation in any company sponsored activities.
Note: We kindly request that recruiting agencies and search firms refrain from contacting us regarding this job posting. We are not accepting unsolicited resumes from third-party recruiters or agencies. Thank you for your understanding.