Manager Contracts & Vendor Management

Overview:

Medxcel is here to lead the transformation of healthcare facilities management by incorporating a new approach to providing services. Created by healthcare, for healthcare, we have a dedicated focus on our people and customers, as well as providing tools, processes, support resources, data analytics and insource strategies that drive results.

The Manager provides critical support to internal stakeholders ensuring the operational and strategic needs of the organization are delivered. This position facilitates key vendor relationships through Supplier Relationship Management practices such as contract management, scorecards, business reviews, and other methods required to ensure the company's best interests are served.

Responsibilities:

• Facilitate the development of national vendor contracts and agreements in support of Medxcel and its clients.
• Work with Medxcel leadership to identify, define deliverables and develop supplier relationship management tools to ensure high performance levels.
• Collaborate with Medxcel Leadership to review equipment inventory, analyze needs (parts, supplies, training, labor, etc.), and perform financial/logistical analysis of offerings and capabilities.
• Select cost effective sources for parts and services considering timeliness, price, quality, specifications, and past order history; employ working knowledge of contractual relationships and discount structures.
• Research alternative vendors through internet searches, phone calls, trade magazines, past order history, spend database, and input from internal customers.
• Lead the development and implementation of Supplier Relationship Management practices such as contract management, scorecards, business reviews, and other methods required to ensure the company’s best interests are served including parts, service, training, and technical support.
• Lead efforts to communicate the specifics of national contracts and agreements in order to ensure the proper utilization of contractual benefits and the adherence to contract terms and conditions.
• Plan and execute the implementation of national agreements at all levels of the organization.
• Establish and maintain positive relationships with internal stakeholders, cross-functional colleagues, internal and external customers, and vendors, recognizing and communicating potential issues to Supply Chain leaders as appropriate.
• Lead new sites in setup and understanding of all Supply Chain processes.
• Respond to internal customer questions concerning vendor selection, contract information, and Supply Chain procedures and processes, successfully handling most non-routine issues, and escalating issues that cannot be resolved to Leadership.
• Contribute to the identification and execution of improvement opportunities in Quality, Reporting, Cost Reduction, Procedures and Processes, Audits, etc. and lead project work for the department.
• Ability to lead and manage change through a business startup and rapidly evolving priorities.
• Recruit, lead, and develop an action-oriented staff with a focus on functional expertise, customer service, and problem solving skills.
• Develop and communicate annual associate goals and objectives.
• Assist Supply Chain Leadership in the development of processes and programs for sourcing, contracting, and facilities maintenance programs.
• Empower team members to achieve professional goals and individual development plans by providing resources and coaching.
• Flexibility to adapt quickly during dynamic implementations making sound process changes to minimize operational risk.
• Drive and/or collaborate on cross functional project teams designed to improve internal processes.
• Develop expert-based functions for the operational and financial review of high-volume and/or strategic parts and services.
• Foster and support key relationships for the acquisition of strategic parts and services; work with Facilities Management to develop ancillary functions necessary for maximum utilization of suppliers (i.e. training, installation support, software availability, warehousing/pre-positioning, and purchasing).
• Support analysis efforts to identify purchasing trends and savings opportunities; lead the development of plans and relationships to leverage prospects.
• Troubleshoot and resolve vendor issues with Medxcel field personnel.
• Lead the development of processes and programs for service contract administration and risk reduction.

Qualifications:

Education:

• Bachelor’s degree in supply chain management or a related field OR equivalent experience.

Experience:

• 3 years’ experience, preferably in management.
• Experience in negotiating contracts, agreements, and partnerships based on financial and operational needs -required.
• 5 years’ management experience -preferred.
• Knowledge of facilities management in the Healthcare industry, Hospital experience -preferred.
• Knowledge of computer software related to project management, procurement, and/or contract management -preferred.

Knowledge, Skills and Abilities:

• Problem solving — identifies and resolves problems in a timely manner and gathers and analyses information skillfully.
• Planning/organizing —prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Ability to Adapt –adapt quickly to changes in scope or direction and be flexible to adopting changes quickly.
• Excellent communication and interpersonal skills with ability to communicate and represent Supply Chain to various levels of the organization, on the topics of technology, tools, and processes.
• Ability to deal effectively with diverse roles, backgrounds, and expectations.
• Flexible and adaptable; able to work in ambiguous situations.
• Ability and desire to train and mentor others.
• Must be willing to work a non-traditional schedule, as needed during any open hours of the department.
• Excellent interpersonal and negotiation skills to develop and nurture trusting relationships with vendors.
• Demonstration of knowledge of all Microsoft Office applications required.
• Proven ability to facilitate and drive organizational change.
• Proficiency in Microsoft Office applications.
• Travel – Up to 25% (overnight required).

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