Bilingual Korean Special Events Representative - Casual On-Call - Special Events - Maryland
Overview:
Why We Need Your Talents:
Our Bilingual Special Events Representatives are responsible for attending events, promotions, and other programs on behalf of Live! Casino & Hotel Maryland. As part of the marketing team, they are an important facet of the company as they share their knowledge with guests about the range of products and services that we offer.
In this great entry-level marketing and event planning position; excellent communication, interpersonal, and customer service skills are a must! An event representative is also expected to have a pleasant and outgoing personality, professional demeanor, and flexibility with regards to their time and schedule.
Must be fluent in Korean.
Compensation: $17.50/hr
Responsibilities:
Where You'll Make an Impact:
- Complete training on all promotional systems as directed by supervisor
- Oversee setup/breakdown for events & promotions
- Engage with guests in a friendly and professional manner
- Answer all customer inquiries
- Responsible for promotional inventory day of execution
- Record customer information within the program database
- Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system
- Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion
- Give detailed report to supervisor on strengths and opportunities that took place during the event/promotion
- Ensure all marketing programs are successful from beginning to end
- Offer support and solutions to guests in accordance with the company's customer service policies
Skills To Help You Succeed:
- Excellent customer service
- Strong interpersonal communication
- Flexible schedule
- Event Planning
- VIP services
Qualifications:
Must-Haves:
- High School Diploma or five years equivalent in professional experience required.
- Bachelor's Degree in Marketing and/or Entertainment based field preferred
- Upbeat & Positive Attitude
- Must be proficient in the full suite of Microsoft Office products
- Must be fluent in either Chinese, Vietnamese, or Korean
Physical Requirements:
- Lifting, pushing and carrying up to 20lbs
- Infrequent bending/kneeling
- Frequent walking, standing and sitting
- Climbing steps
- Travel required occasionally
What We Offer:
Perks We Offer You:
- Comprehensive benefits program for full-time and part-time Team Members and their eligible dependents
- Onsite Wellness Clinic
- Generous retirement savings options
- Free uniforms and parking
- Discounted meals
- Service and Attendance bonuses
- Tuition reimbursement
- Advancement opportunity
- Discounts on hotels, theme parks, travel, and more!
- 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises
- You will work in an environment where smoking is allowed