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Our qualified clinicians use evidence-based practices and personalized treatment plans to improve outcomes for individuals with autism and their families. As one of the top ABA services providers in the United States and a certified Great Place to Work, our commitment and dedication continue to drive our exceptional care.

The Program Coordinator (PC) position at 360 Behavioral Health, Support Services is a supervisory role that coordinates Direct Support Professionals (DSP), clients and their families, Regional Center, the Company, and the Local Office. Their role is to provide oversight and support to their DSPs out in the field, to ensure that service objectives are met with a high degree of quality, that the family continues to receive services from Regional Center and that the services are being provided in a collaborative fashion amongst all parties.

• Competitive compensation (we value transparency) $26.00-$27.00/Hourly
• Monday- Friday 8:00am-5:00pm
• Offering 25-30 hours Monday-Friday. Can lead into a full-time role as office grows
• Student loan repayment assistance for eligible roles
• Bonus program(s) for eligible roles
• Career development and advancement opportunities
• Flexible scheduling
• Great and fun company culture
• Expansive Health, Vision, and Dental plans for our full-time partners
• 401(K) retirement savings program
• Mileage and phone reimbursement
• And so much more!

• Lives the company’s business theory of customer focus, total participation, continuous improvement, leadership, and mutual learning.
• Ensures 85% of clinical direct services are delivered monthly.
• Ensures comprehension, implementation, and reinforcement of the company’s “Zero Tolerance Policy” in the region.
• Ensures comprehension, implementation, and reinforcement of Health Insurance Portability and Accountability Act (HIPAA) in the region.
• Ensures clients under their supervision fulfill billable services with minimal cancellations, make-up, or collaborating with staff and clients to uphold scheduled hours and coordinate make up hours.
• Ensures program designs and behavior support plans are being met in collaboration with regional center, clients, and any behavioral agencies.
• Provides clinical consultation including how to follow behavior plans and programming to clinical staff.
• Delivers timely written program summaries and progress reports for each individual case before the deadlines set by the supervisor.
• Conducts staff meetings and professional development meetings as indicated.
• Offers direct services as necessary to enhance supervision effectiveness.
• Seeks consultations and implements feedback provided by Department Manager regarding DSPs and clients.
• Ensures services meet the needs of the families and escalates parent/caregiver concerns to the Department Manager.
• Conducts and monitors assessments assigned from intake to start of services.
• Attends client clinical meetings as needed.
• Keeps consistent telephone/email communication and ensures a reliable method of recording scheduled appointments, aiming to return phone calls/emails within 24 hours.
• Provides supervision and quality assurance on their cases.
• Provides updates and reporting SIRS to Regional Centers by mandated timelines.
• Conducts utilization meetings with families and DSPs.
• Assists as needed in interviews, job training, and intakes.
• Actively attends and participates in all office and leads meetings.
• Manages DSPs assigned to cases by providing guidance, support, training, and coaching.
• Completes all duties and/or tasks assigned by leaders and/or the business.

NON – ESSENTIAL FUNCTIONS AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Manages the mentorship program for Direct Support Professionals.
• Participates in the local office staff, vendor, community, and recruitment events.
• Attends regional meetings and training.
• Supports the office by taking on the role of an outreach recruiter to assist in networking for new employees.

• High School Diploma or GED
• Pursuance of a AA
• Pursuance of bachelor’s degree
• 1+ years of clinical experience providing services to individuals with diverse diagnoses or disabilities.
• 1 year of experience supervising staff
• Education – Please note this will be verified if offered role
• Please note: If hired all of 360 Behavioral Health’s opportunities are subject to a thorough background check upon acceptance of the role.

• Ability to collaborate with a multidisciplinary team.
• Excellent clinical and leadership skills.
• Fluency with all Microsoft Office programs.
• Self-motivated, responsible, honest, articulate, excellent time management skills, and skills to work independently.
• Professional demeanor, well-organized, and attention to detail.
• Skills consistent with serving culturally and linguistically diverse families in low and high socio-economic status areas.
• Comfortable working in homes (studio, apartment, housing project, etc.) of families with limited resources.
• Demonstrate effective communication skills to interact with clients, family members, and agency’s staff.
• Maintains reliable transportation and current liability insurance for their vehicle.

360 Behavioral Health is an equal opportunity employer. If anyone is unable to fully access any portion of the 360 Behavioral Health on-line system, we are committed to providing reasonable accommodations. Please contact us at 855-360-4437 for assistance.

For more EEO information about applicant rights click here.

Americans With Disabilities Act

For inquiries, please contact us at benefits360hr@360bhmail.com