Customer Service Representative

Customer Service Representative- Desjardins Agent Team Member

Type: Full Time

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins Agent may be the career for you!

Responsibilities:

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Provide prompt, accurate, and friendly customer service.
• Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for other team members.
• Creates and distributes office information through email, letters, or telephone calls.
• Organizes and files office documents electronically.
• Send reminders for payments and contact customers when assigned.
• Other tasks as required

Requirements:

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Proactive in problem-solving
• Dedicated to customer service
• Ability to multi-task
• Ability to make presentations to potential customers
• Property & Casualty license (preferred/must be able to obtain)

We welcome applications from people with disabilities. Accommodations are available upon request for applicants in all aspects of the recruitment process.