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Job Summary

The Benefits Administration Specialist provides comprehensive enrollment support for enterprise-wide insured benefits plans.

• Ensure accurate, timely processing of benefit plan enrollments, eligibility-related notifications, and related payroll deductions and status changes.
• Effectively communicate benefit plan features, enrollment and participation requirements, and considerations relating to eligibility and enrollment, including interaction with company and government sponsored programs.
• Audit benefit entries to ensure data integrity and compatibility of enrolled programs.

• Provide timely eligibility, enrollment, and benefit information and materials to participants. Coordinate enrollment, and eligibility issues with vendors, brokers, and employees.
• Provide regular and ad hoc reports, census data, and supporting information for benefit audits and plan renewal and implementation.
• Compile and maintain accurate and compliant program and participant documentation.
• Enter, process, review, and complete employee benefit plan elections and status changes in HR and vendor systems. Ensure compliance with appropriate plan rules, restrictions, and timeframes.
• Coordinate benefit transactions affecting employee wages and taxes with Payroll, ensuring timely, accurate communication and documentation relating to benefit-related deductions and plan remittances.
• Support benefit and retirement plan compliance processes, audits, filings, notice and form distribution, and associated reporting and posting requirements.
• Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent required
• Associate degree or college-level coursework in a related field preferred

• Certified Employee Benefits Specialist (CEBS), Certified Benefits Professional (CBP), or equivalent preferred

• 2+ years’ related experience in employee benefit and retirement plan administration required
• Experience working for a benefit/insurance broker preferred
• Experience with administration of benefits programs in multiple states preferred
• Administration of benefits programs in multi-employer/union plan environment preferred

• Understanding of features and mechanics of a broad variety of employee benefit programs.
• Understanding of applicable requirements, regulations, and federal and state laws relating to employee benefit plans.
• Excellent process management and administration skills.
• Excellent verbal and written communication skills.
• Ability to provide excellent customer service to employees and business leaders throughout multiple business units.
• Ability to properly handle confidential and sensitive information and materials; understanding and application of HIPAA protocols required.
• Ability to effectively articulate administrative and documentation requirements, enrollment processes, and eligibility information to employees and managers.
• Ability to identify and report discrepancies in large amounts of quantitative audit data.
• Excellent time management skills.
• Proficiency with HRIS and/or benefits management software.
• Demonstrated proficiency with Microsoft Office products at the following levels: Excel: Intermediate level of skill Word, Outlook: Basic level of skill

• Familiarity with UKG Pro and Benefits Admin/Plan Source benefit administration tool preferred.

• Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
• Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
• Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
• Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often
• Walk/travel within office environment, crouch/bend to access floor-level storage - Often
• Use hands/fingers to operate office equipment, type/complete data input, write - Often
• Reach with hands, arms; lift, move and manipulate objects weighing up to 20 pounds - Occasionally
• Sight sufficient to read instructions, documents, and screen-based information - Often
• Use hands/fingers to manipulate and file documents, folders, small objects - Regularly

Working Environment

This role requires work that may involve the following environmental conditions:

• Corporate office environment

Occasional travel to corporate office locations in the United States may be required.

Background Checks

The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The expected salary range for this role is set forth below. Ranges may be modified in the future.

Zone 1: $37.00 - $45.00