Dental Office Manager

Exciting Opportunity: Dental Office Manager Position at UWS Dental, NY

UWS Dental is excited to announce an opening for a dedicated Dental Office Manager. We are seeking a dynamic and adaptable leader who thrives in a collaborative "Work Family" environment and is committed to driving our practice towards excellence in patient care and productivity.

• Monday 8:30 to 5:30pm
• Tuesday 9:30 to 6:00 pm
• Wednesday 8:30 to 5:30pm
• Thursday 9:30 to 6:00pm
• Friday 8:30 to 5:30 pm

Salary: $68,000 - $70,000, commensurate with experience

What We're Looking For: Our ideal candidate brings a solid background in dental office management, with a passion for leadership and operational excellence. We value a combination of technical expertise and interpersonal skills, including

Technical Proficiency:

• Skilled in Open Dental software for practice management. (preferred)
• Competency in Asana for task tracking, Slack for team communication, and Zoom for virtual meetings. (preferred)
• Strong G-suite skills (Google Docs, Sheets, Forms, Slides, Gmail) for efficient documentation and collaboration

Soft Skills:

• Interpersonal: Empathy, active listening, emotional intelligence, and humility to foster a positive team and patient environment.
• Communication: Clear verbal, non-verbal, written, and visual communication skills.
• Adaptability: Able to thrive in a dynamic environment, demonstrating flexibility and initiative.
• Critical Thinking: Strong decision-making skills, time management, and self-reflection to optimize processes.
• Teamwork: Relationship building, motivational leadership, and dependability to guide the team to success.
• Problem Solving: The ability to research, analyze, and provide quick and effective solutions

Dental-Specific Expertise:

• Proven success in achieving high treatment acceptance rates.
• Knowledge of dental billing processes, insurance claims, including Union insurance, OON vs. In Network, and third-party financing.
• Experience managing patient AR, insurance AR, and driving a productive schedule for the practice.
• Familiarity with TC KPIs, OM KPIs, and managing key metrics like net production, patient collections, and insurance collections.
• Clinical knowledge to ensure providers remain productive and motivated.
• Experience:
• A minimum of 3-5 years in a Treatment Coordinator and Office Manager role within a dental practice.

Role Responsibilities:

• Lead and manage a dental office team, ensuring smooth daily operations and a productive, motivated workforce.
• Ensure the practice consistently achieves core results, including net production and collections goals.
• Host effective L10 meetings to drive alignment and clarity within the team.
• Oversee and optimize provider schedules, ensuring both patient satisfaction and productivity.
• Manage and audit AR (accounts receivable) for patients and insurance, maintaining efficient financial processes.
• Collaborate with the team to maintain high treatment acceptance rates, offering guidance on effective case presentation.
• Create a positive, supportive work culture where staff members feel inspired, valued, and committed to achieving their goals.

• A supportive, growth-focused work environment that values education and team development.
• Commitment to core values: Work Family, Hustle, Optimism, Dependability, and Empathy.
• Competitive benefits package including medical and vision insurance, in-house dental coverage, and more.
• Opportunity to lead and grow in a high-performing dental practice, making a real impact on patient care and team success.

Morningside Dental Care is an Equal Opportunity Employer committed to diversity and inclusion. If you're passionate about advancing your career in dental practice management and want to be part of a team that values growth and excellence, we want to hear from you!

We can't wait to welcome you to the Morningside Dental Care family!

Pay: $68,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Dentrix or Open Dental: 4 years (Required)
• Dental Treatment Planning: 3 years (Required)
• Dental Management: 3 years (Required)

Ability to Commute:

• New York, NY 10027 (Required)

Ability to Relocate:

• New York, NY 10027: Relocate before starting work (Required)

Work Location: In person