Boutique Hotel Front Desk Agent Part Time 3 Shifts 8 AM - 4 PM or 4 PM - 11 PM

apartmentHotel Royal Oak placeRoyal Oak schedulePart-time calendar_month 

At Hotel Royal Oak, we're looking for a friendly and enthusiastic Front Desk Agent to be the welcoming face of our hotel! As the first point of contact for our valued guests, you'll play a key role in creating a positive and memorable experience from the moment they arrive.

Located in the heart of downtown Royal Oak, our boutique hotel offers a cozy atmosphere, modern accommodations, and easy access to a variety of local attractions, dining options, and entertainment. We pride ourselves on providing exceptional service, ensuring each guest feels right at home during their stay.

Responsibilities
  • Warmly greet and welcome guests with a smile as they check in and check out
  • Efficiently manage reservations, process payments, and respond to inquiries
  • Provide guests with information about hotel amenities, local attractions, and recommendations
  • Handle guest requests and resolve any issues with a positive attitude
  • Maintain a tidy and organized front desk area
  • Collaborate with other hotel staff to ensure guest satisfaction
  • Assist with administrative tasks and any other duties as assigned
Requirements
  • Previous experience in customer service or hospitality is a plus
  • Excellent communication and interpersonal skills
  • Friendly, positive attitude with a passion for helping others
  • Strong attention to detail and organizational skills
  • Ability to multitask and remain calm in a fast-paced environment
  • Basic computer skills and familiarity with hotel management software preferred
  • Flexibility to work various shifts, including weekends and holidays
  • Knowledge of the local area and attractions is a bonus!
Benefits
  • Paid Time Off
  • Profit Sharing
  • Encouraging and Friendly Culture
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