Administrative Assistant

This role offers a contract to permanent employment opportunity.

Key responsibilities:

• Oversee the daily administrative tasks within the office, ensuring smooth operations.
• Collaborate closely with vendors and service providers for various office-related services.
• Effectively manage all logistical operations related to the office.
• Arrange facilities, equipment, and refreshments for meetings and events.
• Monitor office supplies and inventory, ensuring there is always an adequate stock.
• Order and replenish supplies as and when needed to facilitate office and program activities.
• Maintain a systematic inventory system, tracking usage and expenditures.
• Manage the scheduling of office and conference room spaces to maximize usage.
• Maintain an updated calendar of meetings and resolve any scheduling conflicts.
• Ensure conference rooms are well-prepared for meetings, including setting up necessary equipment and materials.
• Handle customer inquiries, processing applications, and maintain accurate records.
• Monitor customer accounts and take appropriate action when necessary
• Proficiency in answering inbound calls, providing effective solutions and assistance.
• Excellent customer service skills, adept at building and maintaining relationships.
• Accurate and efficient data entry abilities, ensuring timely recording of information.
• Ability to manage email correspondence, ensuring clear and detail oriented communication.
• Experience with both inbound and outbound calls, facilitating effective communication.
• Proficient in Microsoft Excel for data analysis and report generation.
• Knowledge of Microsoft Outlook for managing emails, appointments, and tasks.
• Skilled in using Microsoft PowerPoint for creating engaging presentations.
• Proficiency in Microsoft Word for document creation and editing.
• Ability to schedule appointments, ensuring effective time management and coordination.