Receptionist
Overview:
CHI Memorial Hospital now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.We offer the following benefits to support you and your family: On-site childcare with extended hours Care@Work premium account for additional support with children pets dependent adults and household needs Employee Assistance Program (EAP) for you and your family Paid Time Off (PTO) Health/Dental/Vision Insurance Flexible spending accounts Voluntary Protection: Group Accident Critical Illness and Identify Theft Adoption Assistance Tuition Assistance for career growth and development Matching 401(k) and 457(b) Retirement Programs Wellness Program Additional incentives for eligible full time day shift and night shift opportunities
Responsibilities:
Responsible for greeting and assisting all patients and visitors and directing them to registrars with correct routing information. Answering all department incoming calls, copy breakdown and distribution of necessary documents. Perform any other duties as necessary for the efficiency of the department, and the concern for the patient.
- Greets patients, families, guests, coworker quickly and professionally
- Assists patients/families to their assigned patient care area
- Maintains confidentiality of records and protects the privacy of the patient
- Organizes patient care and scheduling to maximize efficiency and minimize waiting
- Accurately gathers data necessary for patient registration/processing
- Recognizes concerns of guests and attempts to solve or gets assistance
- Transports patients to the designated areas as necessary in a timely manner ensuring patient’s safety
- Answers telephone/intercom; taking and delivering accurate timely messages
- Participates in all mandatory hospital and JACHO in-services
- Answers all department incoming calls and assist caller if possible or take messages for return calls
- Other duties as assigned by management
Qualifications:
Required Education:
- High School graduate or equivalent
Required Minimum Knowledge, Skills, & Abilities:
- Computer knowledge, fax, copier and communication equipment
Preferred Qualifications:
- Organizational and secretarial skills experience