View Jobs Description - Virginia Beach - ref. x1051419

• Respond to customer and client inquiries received via phone, fax or emails in a timely fashion in a professional, courteous, pleasant and personable manner.
• Review Title Binder for any outstanding deeds of trusts, judgments, liens and provide to other title company (when applicable) for review.
• Review Contracts for all verbiage as to seller concessions, termite, home warranties, commissions, home warranties and other specifics. Update the file accordingly.
• Obtain payoff information, client information, reach out to obtain any payoffs from local utilities, HOA/Condo associations or any parties needing to be paid off to close. Run bankruptcy & patriot searches on all current owners and borrowers. Order any surveys needed.
• Prepare deeds, judgment affidavits, continuous marriage, estate docs, trust docs, any other documents needed for that particular file, making sure to meet the state specific requirements.
• Collaborate with the lender and other title company to balance the figures on the CD or HUD1, which includes confirming the settlement statements include the correct figures to include but not limited to recording costs, payoffs, settlement fees, taxes, storm water fees, commissions, transaction fees, home warranties etc. All involved agents need to review and approve the settlement statements prior to closing as well.
• Schedule closing with the borrowers and if the closing is taking place out of the area, locate and assign a notary using Snap Docs.
• Confirm files are balanced and the wire amount given by the lender is correct; make sure all invoices match checks before providing to post closing.
• Prepare closing packages (either by printing them or uploading them to the notary) for customer signature.
• Follow up on receipt of all signed seller documents needed in order to disburse.
• Help post-closing with anything needed to record and disburse.
• If files are short and/or rejected processors to recover any monies owed and to correct any additional problems that may arise after closing.
• Processors are to maintain close relationships with all parties to continue with the growth of business including but not limited to: Agents, in office relationships, management, sales and overall personal growth.

• Ideal candidate will have Virginia/North Carolina Processing Experience.
• High school diploma or equivalent required.
• Additional education or training in real estate, finance, or a related field preferred.
• Previous experience in real estate, title & escrow, or mortgage lending preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency with relevant software and technology.
• Knowledge of real estate laws and regulations, particularly related to refinance transactions.
• Commitment to maintaining confidentiality and professionalism.

• Ability to sit or stand for extended periods of time.
• Manual dexterity and fine motor skills required for typing, writing, and handling documents.
• Ability to lift and carry boxes or files weighing up to 25 pounds.
• Visual acuity and ability to read small print on documents.
• Hearing and verbal communication skills necessary for conducting phone calls and in-person interactions.
• Flexibility to occasionally work extended hours or weekends to meet deadlines or accommodate client needs.

• Core business hours are 8:30am-5:30pm
• Monday through Friday
• 40 hours per week

• This is a position open to candidates currently residing in AL, AR, AZ, CA, CO, DE, FL, GA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MT, NC, NE, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA, WV, & WY only. Applicants must be currently authorized to work in the United States. We are unable to consider candidates in states not listed for remote work.
• May be able to work in-office at our Virginia Beach, VA, if local.

FLSA Status: Non-exempt