Front Desk Administrator

We are offering a long term contract employment opportunity for a Front Desk Administrator in the Real Estate & Property industry, based out of Stamford, Connecticut. As a Front Desk Administrator, you will be responsible for managing communication channels, providing excellent customer service, and maintaining accurate records for our busy property management office.

Responsibilities:

• Oversee the efficient handling of inbound calls, ensuring all are directed appropriately.
• Uphold superior standards of customer service, promptly address tenant queries and resolve issues.
• Manage detail oriented email correspondence, responding timely to tenants and contractors.
• Maintain accurate and up-to-date data related to properties and tenant details.
• Process data entry tasks with high precision and attention to detail.
• Utilize your skills in Receptionist Duties and Customer Service to ensure smooth functioning of the front desk. • Proven experience in Receptionist Duties is required, including managing phone calls, emails, and walk-ins.
• Proficient in Customer Service, with a focus on providing excellent service to clients and staff.
• Knowledge of real estate and property industry is a must.
• Ability to handle a variety of administrative tasks such as filing, typing, and copying.
• Familiarity with office equipment, including printers and fax machines.
• Proficiency with Microsoft Office Suite, especially Excel and Word.
• Strong communication skills, both written and verbal.
• Ability to multitask and prioritize work in a fast-paced environment.
• Excellent organization skills, with a keen eye for detail.
• Must be able to maintain confidentiality and handle sensitive information with discretion.
• Availability to work during standard office hours, with occasional overtime as needed.
• High school diploma or equivalent education level. Relevant certifications will be an advantage.