Customer Service Representative

apartmentRandstad placeAmityville calendar_month 
We are seeking a dedicated and proactive Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, ensuring their inquiries, requests, and complaints are handled with care and efficiency.

The ideal candidate will be customer-focused, detail-oriented, and able to work efficiently in a fast-paced environment. If you have manufacturing and customer service experience we'd love to hear from you!

salary: $75,000 - $80,000 per year
shift: First
work hours: 8 AM - 4:30 PM

education: Associate

Responsibilities
  • Respond to and properly route customer inquiries, requests, and complaints, ensuring timely resolutions.
  • Communicate with internal team members regarding customer-related matters.
  • Process a high volume of customer orders with attention to detail and accuracy.
  • Answer phones and emails to assist with guest inquiries.
  • Perform clerical tasks, including data entry and general office support.
  • Utilize Sage100 software (training provided if needed).
Skills
  • Customer Service
  • Telephone Etiquette
  • Follow-up
  • MS Office (2 years of experience is preferred)
  • Client Service
  • Manufacturing (2 years of experience is preferred)
Qualifications
  • Years of experience: 2 years
  • Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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