[ref. t41786918] Administrative Assistant - Beachwood

This is a contract to hire employment opportunity.

Responsibilities:

• Answer and manage inbound calls, providing excellent customer service and resolving customer inquiries
• Process credit applications for customers accurately and efficiently
• Maintain accurate records of customer credit and other relevant information
• Schedule appointments and manage event logistics, including registration and seating arrangements
• Assist in organizing and setting up meetings/events, ensuring all required materials are available
• Establish and maintain a comprehensive recordkeeping system and office procedures
• Communicate with the finance team to process check requests, reimbursements, vendor payments and other related items
• Sort, route, and distribute mail, ensuring that documents requiring signatures are turned around in a timely fashion
• Manage key components of major fundraising and outreach events, including registration, seating, and appropriate recognition
• Handle miscellaneous office duties such as ordering and organizing supplies as directed.
• Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
• Proven ability to manage inbound and outbound calls effectively
• Demonstrated customer service skills, with a focus on providing exceptional customer experiences
• Strong data entry skills with attention to detail and accuracy
• Experience with email correspondence in a professional setting
• Ability to schedule appointments and manage calendars efficiently
• Experience in event planning and logistics
• Exceptional organizational and multitasking skills
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and handle sensitive information
• Proactive, self-starter with the ability to work independently
• Strong problem-solving skills and ability to think critically
• Collaborative team player with a positive attitude
• Willingness to learn and adapt in a fast-paced environment
• High level of professionalism and adherence to workplace policies and procedures
• Demonstrated ability to meet deadlines and manage time effectively.