[ref. v42532700] Business Analyst (IT): II (Intermediate)

This role offers a short term contract employment opportunity.

Responsibilities:

• Dive into customer product channel and digital data to uncover opportunities for consumer experience optimization and customer value delivery.
• Enable stakeholders with actionable intuitive performance insights that provides the business with direction for growth.
• Collaborate with a centralized team of analysts as well as teams across the organization including Product, Marketing, and Data.
• Participate in all phases of the data and analytics lifecycle including specifying data capture requirements, analyzing patterns and trends in structured and unstructured data to provide insights on projects that span all facets of the Enterprise.
• Synthesize data from our analytics tools into actionable insights about customer and prospect behavior, digital sales and servicing performance, and customer value delivery.
• Communicate these recommendations clearly to internal stakeholders and senior leadership.
• Actively participate in cross-functional initiatives, collaborating with team members to achieve and measure project success.
• Provide opportunity analysis, measurement plans, dashboards, and post-release/testing analyses.
• Grasp complex data sets quickly and transform them into compelling visualizations and presentations.
• Use a mixture of R, Python, SAS, SQL, Tableau, and Adobe Analytics/Target to perform modeling, visualization, and advanced analytics. • Must hold a bachelor's degree in Business, Information Technology or related field
• Proficiency in SQL, Python, JavaScript, HTML and Java
• Strong interpersonal and communication skills
• Experience in sales, marketing, and operations
• Proven analytical and research skills
• Demonstrated ability in planning processes and implementation
• Familiarity with workstation support and digital engineering
• Ability to create and deliver presentations effectively
• Leadership skills and experience leading a team
• Proficiency in data analysis and metric reporting
• Experience in working with stakeholders and partners
• Knowledge in Oracle database management system
• Proficiency in optimization techniques
• Ability to work in a team as well as individually
• Strong problem-solving skills and attention to detail
• Experience in an IT business analyst role desired
• Ability to manage multiple tasks simultaneously
• Willingness to stay updated with latest industry trends and technological advancements.