Collections Specialist

We are in search of a Collections Specialist to join our client's operations in Wakefield, Massachusetts. The role involves overseeing and recovering debts owed to the organization. This role is pivotal to our client's financial stability and requires a meticulous professional with a comprehensive understanding of accounts receivable and collection processes.

Responsibilities:

• Monitor overdue accounts and 'bad debts' to identify outstanding debts owed to the company
• Engage with debtors through various communication channels to request payment of overdue amounts
• Establish and negotiate repayment plans with debtors to facilitate debt recovery
• Escalate serious debt situations to senior management and legal advisors for further action
• Maintain accurate records of all collection and recovery activity to ensure proper documentation
• Initiate procedures to collect money if payment is not received in a timely manner
• Ensure compliance with legal requirements during all debt collection attempts
• Generate reports on collection activity and debtor status for company management
• Conduct credit checks on potential customers to assess creditworthiness
• Uphold a professional and customer-focused approach during all interactions with debtors.

Our client is looking for candidates with 2+ years of business to business accounts receivable experience, and above average communication skills. The desired candidate should be strong in Excel too.

• Proficiency in Accounting Software Systems
• Demonstrated ability in Accounts Receivable (AR)
• Experience with Billing Functions
• Familiarity with Collection Processes
• Minimum of 2 years of experience in a similar role
• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities
• Ability to work independently and as part of a team
• High level of attention to detail and accuracy
• Ability to handle confidential information in a sensitive manner
• Ability to prioritize and manage multiple tasks
• Excellent customer service skills
• Proficiency in Microsoft Office Suite, particularly Excel