Receptionist - Allentown

We are offering a long-term contract employment opportunity for a Receptionist in the Transport industry based in MOON TWP, Pennsylvania. As a Receptionist, your primary role will be to ensure efficient communication within the office, manage schedules, and provide customer service.

• Manage the multi-line phone system and ensure all calls are answered promptly and directed to the appropriate department
• Provide high-level customer service, addressing inquiries and resolving issues promptly
• Carry out data entry tasks, ensuring all customer records are accurate and up-to-date
• Handle email correspondence, distribute incoming emails to the relevant departments and ensure all outgoing emails are sent in a timely manner
• Maintain the orderliness of the break room, ensuring it is always clean and well-stocked
• Take charge of ordering office supplies as needed, ensuring there is never a shortage
• Oversee the HR inbox, ensuring all incoming emails are attended to promptly
• Assist in organizing special events, ensuring they run smoothly and efficiently
• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to organize files and schedule appointments. • Minimum of 1 year experience in a similar role, preferably within the transport industry.
• Proficiency in answering a multi-line phone system.
• Demonstrated customer service skills.
• Capable of performing data entry tasks with accuracy and efficiency.
• Skilled in email correspondence, ensuring detail oriented and timely communication.
• Exceptional interpersonal skills, with the ability to interact effectively with all levels of staff and customers.
• Proficiency in Microsoft Excel, Outlook, and Word is essential.
• Experience in organizing files and maintaining a tidy and efficient workspace.
• Ability to schedule appointments effectively, ensuring smooth operation of front desk duties.