[ref. r86719624] Commercial Account Manager
Synerfac Technical Staffing Bethlehem
Our client is a leader in HVAC, plumbing, and electrical services, providing comprehensive solutions to a diverse range of commercial clients. With a commitment to quality and customer satisfaction, they are expanding their team and seeking a dedicated Commercial Account Manager.
Key Responsibilities:
Sales and Business Development -- Identify and pursue new sales opportunities within the commercial HVAC, plumbing, and electrical markets.
- Develop and implement strategic sales plans to achieve sales targets and expand the customer base.
- Conduct market research to understand industry trends, customer needs, and competitive landscape.
- Build and maintain strong, long-term relationships with key clients and stakeholders.
- Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
- Conduct regular client visits, presentations, and product demonstrations.
- Maintain in-depth knowledge of the company's HVAC, plumbing, and electrical products and services.
- Provide technical guidance and support to clients, helping them choose the right solutions for their needs.
- Stay updated on industry advancements and emerging technologies.
- Prepare and present sales proposals, quotes, and contracts to prospective clients.
- Negotiate terms and conditions of sales agreements to close deals effectively.
- Ensure all sales activities comply with company policies and procedures.
- Work closely with internal teams, including estimation, project coordination, operations, and customer support to ensure seamless project execution and customer satisfaction.
- Maintain accurate and up-to-date records of sales activities, client interactions, and transactions.
- Prepare regular sales reports and forecasts for management review.
- Monitor and report on market and competitor activities.
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