[ref. o87868304] Commercial Director

placePerry calendar_month 

Company Overview:

COME JOIN OUR JOURNEY!

When you join TT, you join our global community of visionaries, creators, and achievers dedicated to engineering and manufacturing electronic solutions enabling a safer, healthier and more sustainable world. Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations.
We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships. Our teams are fueled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service.

Be part of the journey.

Role Overview and Responsibilities:

Commercial Director Summary: Reporting to the site VP/GM, you will be responsible for continuously improving customer satisfaction, exceeding financial performance metrics, and increasing momentum business with our customer base. You will lead a team of talented individuals made up of program managers and customer service representatives, as well as guide a portfolio of matrixed Customer Focused Teams.

As a member of the site’s leadership team, you will also play an integral role in growing our business, creating an environment for employees to thrive, and delivering financial results.

Key Responsibilities
  • Provide coaching, direction, and management to the Program Managers and Customer Focused Teams, guiding the group to balance customer needs, cost and schedule
  • Establish customer relationships by identifying existing customers’ potential opportunities to achieve year-over-year organic growth
  • Assure the highest level of Customer Satisfaction and Service is delivered by you as well as your team.
  • Meet or Exceed customer cost targets while preserving margin through alternative channels. Utilize resources to commit personnel from other departments to these activities and get commitments from customers to drive the cost reduction approval and verification activities.
  • Improve efficiency and effectiveness of customer service transactions using Lean methodologies.
  • Work collaboratively with the Strategic Growth Director on NPI and growth opportunities
  • Assist the VP/General Manager and Finance Director on yearly Budget/Strategy Review.
  • Lead the monthly review of customer forecasts, margin, excess & obsolete materials, returned material, and accounts receivable to ensure all targets are met and/or exceeded and there are no potential risks to the company
  • Support the local SIOP process to ensure a robust alignment of demand and supply capacity.
  • Develop talent within the Program Management, Customer Service, and Customer Focus Teams to provide for succession planning.

Qualifications, Skills and Attributes:

Core Requirements
  • 4 (four) year University degree or equivalent
  • Minimum 5 years’ experience in project management, sales, business development, or equivalents.
  • Minimum of 3 years’ experience in managing a team, with a proven track record of motivating and developing people.
  • Solid financial acumen.
  • Knowledge of contracting, negotiating and commercial quotations as well as delivering revenue expectations.
  • A sales mentality with personal drive to succeed, empathy for the customers, instinctive common sense, self-discipline and negotiation skills.
  • Leadership ability: A quick actioner who is open to new ideas, is honest, trustworthy, and transparent. Demonstrate confidence in action and pride in their work. Able to multi-task and highly organized with effective time management skills.
  • Strong professional written and verbal communication and interpersonal skills.
  • Has demonstrated ability to close deals and execute a company strategy forward to successful outcomes.
Desired Characteristics
  • Bachelor’s degree in engineering or business; postgraduate in business is preferred.
  • Experience in strategic planning and execution.
  • Lean/Continuous improvement experience.
  • Experience combining multiple functions of project management, sales, and business development.
  • Experience in contract manufacturing and/or electronics.
  • Experience in highly-regulated industries such as aerospace or medical.

Solving Technology Challenges for a Sustainable World

We want the very best people in our TT family across the globe – so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and you can rest assured that TT Electronics takes positive steps to ensure we are an inclusive business, that will welcome and support you, from your initial application to wherever your career takes you!

Please get in touch if you’d like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the process. If you want to work for a company where who you are is valued and respected, we’d love to hear from you.

#WeAreTT #BeMeAtTT

TT Electronics does not accept any unsolicited resumes from third parties. Any resumes submitted by a third party for this or any other position will not be subject to any recruitment fees if hired.

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