Housekeeping Manager - ref. f20644503

Viceroy Hotels:

The area’s main leisure attractions, including the Santa Monica Pier, Third Street Promenade, Getty Museum, Getty Villa and Venice Beach are all within steps of Hyatt Centric Delfina Santa Monica

Location:

Hyatt Centric Santa Monica

Overview:

The Housekeeping Manager is responsible for overseeing the day to operations of Housekeeping - opening the house, assigning rooms, assigning floors to Housemen, insuring that all rooms are inspected, VIPs are prepared and the house is closed daily.

Responsibilities:

Scope of this Position:

• Ensure that appropriate safety regulations and procedures are adhered to.
• Ensure employees are in compliance with appropriate regulations, practices and procedures.
• Monitor and evaluate the department’s financial positioning, such as budgets, cost control, labor expense and payroll processing.
• Schedule employees in accordance with the forecasted occupancy.
• Knowledgeable of the latest industry equipment, technology, and techniques.
• Conduct continual inspections to determine hotel’s overall level of cleanliness and perform follow-up.
• Responsible for all guest’s requests and complaints; resolve issues immediately and follow up to ensure guest’s satisfaction.
• Oversee inventory, purchasing, disbursement, and cost control for all linens, cleaning supplies, customer room amenities, restroom supplies, laundry supplies, machines, and equipment.

Skills/Knowledge Required:

• Excellent customer relations, communication, presentation and organization skills
• Must be able to work independently and simultaneously manage multiple tasks
• Must be outgoing and a proven self-starter
• Weekends and Holidays are required as business needs warrant

Physical Requirements:

• Must be able to lift 20 lbs +.
• Must be able to bend, stoop, squat and stretch.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
• Must be able to walk and stand for extended periods of time up to four (4) hours.

Qualifications:

Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided)

The expected pay for this position is $78,000.

If you are interested in working for a company with endless opportunities for advancement and growth, please apply online: www.viceroyhotelsandresorts.com/careers

Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance.

EOE