Customer Service Representative I
We are seeking a motivated and customer-focused Call Center Representative to join our team! In this role, you will be responsible for assisting customers, answering inquiries, and providing top-notch service. This is a great opportunity for individuals who enjoy helping others and thrive in a fast-paced environment.
Key Responsibilities:
- Answer incoming calls and assist customers with their needs
- Resolve customer complaints and issues in a professional manner
- Provide accurate product or service information
- Document customer interactions and follow up when necessary
- Meet performance metrics and goals
Qualifications:
- High school diploma or equivalent
- Strong communication skills (both verbal and written)
- Excellent customer service skills
- Ability to multitask and handle high call volumes
- Prior call center or customer service experience is a plus, but not required
Benefits:
- Weekly pay
- Full-time hours (40 hours/week)
- Opportunity for growth and advancement within the company
Pay Details: $15.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance