Counsellor (Female)

Greeting visitors.

Managing security and telecommunications systems.

Handling queries and complaints via phone, email and general correspondence.

Taking and ensuring messages are passed to the appropriate staff member in time.

Greet and welcome guests as soon as they arrive at the office

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Update calendars

Arrange travel and accommodations, and prepare vouchers

Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Reaching out to the beneficiaries every quarter Being empathetic and able to listen and make conversations, advise the beneficiaries Co-ordinate with teams to get data and update in the master data

Maintaining & tracking data sheets, records and recording for all the mentoring activities, calls.

Daily 100 numbers to be dialed