Customer Service Administrative Assistant

We are offering a long-term contract employment opportunity in the manufacturing industry for a Customer Service Administrative Assistant. This role is based in Virginia Beach, Virginia and is focused on providing administrative support to the customer service department.

• Accurately process customer credit applications in a timely manner
• Keep customer credit records up-to-date and precise
• Address and resolve customer inquiries effectively
• Monitor customer accounts and initiate appropriate action
• Enter relevant information as required
• Check and follow up on late purchase orders
• Confirm information accuracy
• Provide assistance in the company's SAP implementation
• Support the customer service department with administrative responsibilities. • Minimum of 2 years experience in a customer service or administrative role within a manufacturing environment.
• Proficiency in administrative tasks such as scheduling, correspondence, and reporting, demonstrating solid organizational and time management skills.
• Proven experience in customer service with the ability to handle customer inquiries effectively and promptly.
• Familiarity with SAP or similar enterprise resource planning (ERP) software, with the capability to troubleshoot and resolve issues.
• Excellent interpersonal and communication skills, with the ability to interact professionally with customers and internal teams.
• Ability to multitask and prioritize workload in a fast-paced manufacturing environment.
• High level of accuracy and attention to detail in administrative tasks.
• Demonstrated problem-solving skills with a customer-centric approach.
• Computer literacy with proficiency in Microsoft Office Suite, particularly Excel and Word.