Help Desk Manager
Robert Half Manchester
We are searching for a hands on Manager of Technical Support to join a stable team in Manchester, New Hampshire. The successful candidate will be responsible for overseeing all aspects of the technical support team and processes, which span both software support.
We are searching for someone skilled at improving processes, mentoring, identifying opportunities for improvement and putting a plan in place to achieve those improvements.
This position requires working in the office Monday through Friday. This is not a remote or hybrid position.- The applicant must possess a strong understanding of Computer Hardware.
- Proficiency in Linux is required.
- The candidate should have experience in MySQL.
- Demonstrable experience in managing a tech support team is crucial.
- The individual must possess excellent problem-solving skills.
- The candidate should have the ability to multitask and prioritize tasks.
- Strong verbal and written communication skills are required.
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