Licensing Coordinator (Telehealth)

Summary:

The Licensing Coordinator will work closely with applicants, team members, and management to ensure smooth and compliant licensing operations.

Key Responsibilities:

Mailing & Distribution:

• Prepare, print, and mail paper applications to individuals or businesses applying for licenses.
• Ensure timely delivery of documents and track mailings to ensure all applicants receive the necessary paperwork.
• Respond to applicants' inquiries regarding mailed forms, instructions, or documentation.

Application Processing:

• Review and process incoming paper applications for completeness and accuracy.
• Verify that all required documentation is included and escalate incomplete applications as needed.
• Input data from paper applications into the database or system for further processing.
• Assist applicants with questions or concerns regarding the completion of forms.

HIPAA Compliance:

• Ensure all sensitive personal and health-related information included in licensing applications is handled in accordance with HIPAA privacy and security regulations.
• Safeguard the confidentiality and integrity of applicants' information throughout the licensing process.
• Participate in regular HIPAA training and stay updated on compliance best practices.

Record Keeping & Documentation:

• Maintain organized records of all licensing applications, both digital and paper files, ensuring secure storage and access.
• Track and update the status of applications in a timely manner.
• Ensure that all documents are filed properly and are easily retrievable when necessary.
• Maintain the integrity and confidentiality of applicant data in accordance with company policies and HIPAA requirements.

• Provide regular updates to applicants on the status of their applications.
• Communicate effectively with team members and supervisors about any issues or delays in the application process.
• Work with regulatory bodies or other agencies when necessary to clarify licensing requirements or status.
• Other Administrative Duties:
• Assist with any other administrative or clerical tasks as needed, such as preparing reports or responding to email inquiries.
• Stay informed about changes in licensing laws, policies, and regulations.

Qualifications:

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• Proven experience in administrative support or a similar role, preferably in licensing or regulatory environments.
• Strong attention to detail and ability to manage paperwork efficiently.
• Proficient in Microsoft Office Suite (Word, Excel, etc.) and data entry.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to prioritize tasks effectively.
• Ability to maintain confidentiality and handle sensitive information appropriately, with a strong understanding of HIPAA regulations.
• Customer service-oriented with the ability to respond to inquiries professionally and promptly.

Preferred Qualifications:

• Previous experience in licensing or regulatory compliance.
• Familiarity with licensing software or databases.
• Knowledge of HIPAA compliance and experience handling protected health information (PHI).
• Knowledge of the specific licensing requirements relevant to the industry.

Work Location: Remote

Anova Care Benefits:

• Salary: $50.00 - $70.00 per point
• Mileage reimbursement

Pay: $50.00 - $70.00 per hour

Benefits:

• Medical, dental, vision
• 401k matching
• Unlimited PTO with minimum days
• Paid parental leave
• Remote work stipend
• Annual Learning Stipend
• HSA & FSA
• Voluntary Life, Accident, Hospital, and Critical Illness Insurance

Medical Specialty:

• Home Health