Remote Customer Travel Support - Chicago

Department: Hospitality

Job Summary:

This is a remote position that offers flexibility and the opportunity to work from the comfort of your own home.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Assist customers with booking travel arrangements, including flights, hotels, and rental cars
• Provide recommendations and guidance to customers on travel destinations, activities, and accommodations
• Troubleshoot and resolve customer issues and complaints related to travel services
• Ensure customer satisfaction by going above and beyond to meet their needs and expectations

Qualifications:

• Previous experience in customer service or hospitality industry preferred
• Excellent communication skills, both written and verbal
• Ability to work independently and manage time effectively
• Strong attention to detail and problem-solving skills
• Proficiency in using customer support software and tools

Benefits:

We offer competitive pay, flexible work hours, and the opportunity to work in a fast-paced and dynamic industry. Join our team and help travelers make unforgettable memories!