Senior Technical Program Manager, Field Services Engineering - Civil, Structural, Architectural

apartmentAmazon placeHerndon calendar_month 
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of electrical, mechanical, civil, structural, architectural and hardware engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are seeking an experienced Senior Technical Program Manager - Field Services Engineering - Civil, Structural Architectural (Sr. TPM, FSE-CSA) to support our data center field services programs that modernize and improve our extensive data center fleet.
The Sr. TPM, FSE-CSA will lead cross functional and technical teams to drive projects from concept to requirements definition, feasibility assessments, designs, and implementation. The Sr. TPM, FSE-CSA will develop the strategy for the implementation of CSA programs of the existing data center fleet to meet the latest design standards.

Additionally, the Sr. TPM, FSE-CSA will lead initiatives associated with the global CSA portfolio, developing or enhancing campus and building systems, tools & mechanisms to streamline project delivery.

Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. These portfolio programs and capital improvements are essential for meeting our customers’ expectations for service and value and meeting Amazon’s goals for efficiency, speed, and reliability as we continue expanding our data centers to hyper-scale.

At Amazon, along with technical strength, we expect our Sr. TPMs to interact with internal and external customers, partners and suppliers to understand our joint business goals and priorities, and to execute rapidly, delivering high-quality functionality.

Key job responsibilities

The Sr. TPM, FSE-CSA will apply their expertise to:
  • Gain concurrence on global portfolio program items including integration requirements, financial sustainability, and supplier qualification and diversity.
  • Collaborate across organizations (Engineering, Development, Finance, Operations) and be the linchpin for successful delivery of technologies
  • Develop the path and strategy for incorporation of the latest CSA technical engineering solutions to existing data center fleet.
  • Evaluate the requirements and actions that enable delivery of the CSA programs in our fleet of existing data centers.
  • Lead cross functional and technical teams to drive projects from concept to requirements definition, feasibility assessments, designs, and implementation.
  • Prioritize programs within the portfolio based on technical risks and gain alignment on that prioritization.
  • Are great at solving problems
  • Possess experience managing highly-technical programs
  • Build trust and relationships with different stakeholders (e.g., Engineering, Development, Finance, Operations)
  • Are comfortable addressing and resolving ambiguity
  • Recognize and appreciate diversity of thought and perspectives

We have an immediate opening for a Technical Program Manager - Civil, Structural and Architectural Solutions in Herndon, VA.

If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!

A day in the life

Each day you will interact with different teams responsible for engineering, development, finance, integration, and operation of these complex capital improvement programs and affiliated systems. You prioritize your activities to support and understand the projects’ status, solve problems and blockers, and focus on the actions that are most impactful for program success.

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

  • 7+ years of technical product or program management experience
  • 7+ years of working directly with engineering teams experience
  • 5+ years of analytical, quantitative, communication, and presentations experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • Bachelor's degree in engineering, computer science or equivalent- 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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