IT Systems Engineer I/II (Entry Level) - Digital Manufacturing
Overview:
This position will be located in North Kingstown, RI in the Quonset Point Facility.
The Opportunity:
General Dynamics Electric Boat, the world’s foremost designer and builder of nuclear submarines, is seeking an entry level IT System Engineer (I, II) to join the organization within the Information Technology (EBIT) Department. The current business needs and demands are ever rapidly changing and require an agile, flexible, analytical candidate to join EBIT.
Position Summary:
In the IT System Engineer position, you will be expected to ask questions, communicate openly, and get out of your seat and comfort zone. While this is NOT a Software Development role, the successful candidate will possess the technical aptitude required to work closely with Software Developers.The role will primarily focus on providing technical and operational support for the computer aided manufacturing (CAM) systems at Quonset Point, ensuring seamless integration and optimization between our design and execution systems. The transference of digital data from EB’s design tools to the nesting and execution systems are some of the most critical integrations for operations.
The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to collaborate effectively with both technical teams and shopfloor personnel. The candidate will join an already established core group of IT system engineers at Quonset Point, as the first line of support to the trades and other support organizations.
The candidate will work closely with the automated processing department and the various nesting applications that are being used on a daily basis. This person will interface on a regular basis with the sheetmetal and steel plate shops, as well as play a key role in advancing of the most integral project to enhancing shipbuilding velocity at EB.The day to day work will be a mix of project level work and smaller changes and production support. This support will mostly be for the QP systems, but some support for remote facilities (Focus Factories) will be required as well. Some travel to the Focus Factories may be required.
Responsibilities:
- Analyze and learn business software and processes
- Understand and translate business needs into system requirements
- Understand and translate technical questions from the development groups in to understandable questions for business customers and Subject Matter Experts (SMEs)
- Investigate data to understand and document issues/enhancements
- Work with various software development teams to drive implementation of innovative software solutions
- Drive cross functional teams and challenge the status quo
- Utilize verification and validation techniques to ensure software deliverables are high quality and meet customer needs
- Provide IT SME support towards highly visible or critical production issues
Qualifications:
Required:
- Bachelors of Science in Engineering or Computer related technologies, including Management Information Systems (MIS)
- 0 - 3 years of related work experience (entry-level)
Preferred:
- PLM experience, specifically Teamcenter and NX
- Experience with Jira and Confluence
- Experience with Agile development concepts
- Knowledge of the software development lifecycle
- Experience with business/systems analysis
- Knowledge of verification and validation techniques
- Experience using MRP systems (Manufacturing Resource Planning) and Electronic Record System (ERS)
- Experience working in a manufacturing or industrial facility
- General knowledge of welding and joint design
- Experience with or knowledge of inspecting weld joints
- Experience in writing SQL queries to interrogate intricate details of large datasets
- Experience in creating and reviewing documentation, including operating procedures, training documents, and troubleshooting guides, for shopfloor personnel or quality assurance inspectors
- Experience using nesting software
Skills:
- Be willing to learn / open-minded
- Be self-motivated and ambitious
- Have well-developed interpersonal and communication skills
- Have critical thinking and problem solving skills
- Have good attention to detail
- Have strong oral and written skills
- Be organized, with good planning skills
- Have project management skills
- The ability to solve complex technical problems, while also distilling complex information to present to varying levels of management within the organization
- The ability to consult clients/customer in order to configure systems in line with business needs
- A forward thinking mindset to proactively identify opportunities to streamlines processes, improve data integrity and enhance system performance
- Proven ability to manage multiple priorities in a fast-paced environment and drive projects to successful completion
Environmental Attributes: Inside, Noise