Remote Call Center Agent
Join Our Dynamic Remote Call Center Team!
Are you ready to make a difference in a fast-paced and rewarding environment? We’re looking for passionate, detail-oriented individuals to join our call center team! This is your opportunity to connect with customers, provide top-notch service, and grow your career.
Position Details- Start Date: January 2025 (earlier start possible!)
- Pay Rates: $18.00
- Shifts: Vary based on business needs
- Overtime: May be required depending on business needs
- Handle inbound calls, addressing inquiries with professionalism and care.
- Direct callers to appropriate resources when necessary.
- Research and provide accurate information to resolve caller questions.
- Escalate complex issues to the research team for resolution.
- Accurately log call details and complete related administrative tasks.
- Solid communication skills
- Ability to problem-solve and think critically under pressure.
- Attention to detail and commitment to accuracy.
- A positive attitude and eagerness to learn and adapt.
- Competitive pay.
- Opportunity to develop new skills and advance your career.
- Work in a supportive, team-oriented environment.
Don’t miss your chance to be part of a company that values your contributions and invests in your future. Apply now and start your journey with us!
We’re excited to meet you!
salary: $17.99 - $18 per hourshift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities- Handle inbound calls, addressing inquiries with professionalism and care.
- Direct callers to appropriate resources when necessary.
- Research and provide accurate information to resolve caller questions.
- Escalate complex issues to the research team for resolution.
- Accurately log call details and complete related administrative tasks.
- Call Center
- Active Listening
- Telephone Etiquette
- Adapting to Change
- Call Center Support
- Typing Skills
- Basic Software Skills
- Basic Computer Skills
- Years of experience: 0 years
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.