Sales Advisor - ref. c60625703

Sales Advisor

Bergstrom Ford Lincoln of Neenah

At Bergstrom Automotive, we are redefining the car buying experience by offering a transparent and straightforward sales process. Our unique approach eliminates traditional negotiations and provides our guests with a single point of contact throughout their entire purchasing process.

Your primary responsibility is to provide expert advice, understand guest needs, and offer them the best solutions without the pressure of negotiation.

Sunday and a mid-weekday off.

Pay: Earning potential exceeding $100,000/year! Our Sales Advisors earn a monthly base salary plus a monthly bonus based on their sales performance, not a percentage of the sale price.

Key Responsibilities:

• Guest Engagement: Serve as the primary point of contact for guests, building strong relationships and ensuring a positive experience from start to finish.
• Product Knowledge: Maintain a deep understanding of our vehicle inventory and brands, including features, pricing, and specifications, to effectively match guests with the right vehicle.
• Consultative Selling: Listen to guests' needs and preferences, offer tailored solutions, and provide clear, honest information to help them make informed decisions.
• Transparency: Present all pricing and financing options upfront, ensuring guests understand the value and benefits of our negotiation-free pricing model.
• Process Management: Manage the entire sales process, including vehicle selection, test drives, trade-ins, financing, and paperwork, all while maintaining a high level of guest satisfaction.
• Follow-Up: Provide ongoing support and follow-up after the sale, addressing any questions or concerns, and fostering long-term guest relationships.
• Collaboration: Work closely with other departments, including service and parts, to ensure a smooth handoff and exceptional overall experience for the guest.

• A valid drivers license and a clean driving record is required.
• Proven experience in sales, customer service, or a related field is helpful but not required.
• Strong interpersonal and communication skills, with the ability to build rapport and trust quickly.
• A passion for helping guests and a commitment to delivering exceptional service.
• Ability to work independently and manage multiple tasks efficiently.
• Detail-oriented, organized, and able to manage the entire sales process from start to finish.
• Familiarity with automotive products, and a willingness to continuously learn and stay updated on industry trends.

• Competitive compensation!
• Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members)
• Two weeks of PTO upon start date (for FT team members)
• Discounts on vehicles, service, and parts
• 401(k) with company match for FT team members
• Paid Holidays (for FT team members)
• Wellness Program
• Free Team Member Clinic
• Free Health Coach
• Employee Assistance Program
• Employee Referral Program
• Training and opportunities for career growth and advancement

WHAT MAKES BERGSTROM DIFFERENT:

• Wisconsin's largest automotive group and is a top 50 automotive dealer in the US
• Established in 1982 in Neenah WI
• 2,300+ team members working in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton
• 39 dealerships representing 36 brands
• Consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of top dealership groups to work for in the United States
• Received Glassdoor's "Best Places to Work" award
• Recognized by the Better Business Bureau and Time Magazine
• We are committed to giving back to our communities by supporting local organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin