Records Specialist
Posting Summary
Working TitleRecords Specialist
Role TitleEducation Support Spec II
Role Code29143-SW
FLSANonexempt
Pay Band03
Position Number28300124
AgencyJ. Sargeant Reynolds Community College
DivisionJ. Sargeant Reynolds Community College (Div)
Work LocationHenrico - 087
Hiring RangeMaximum of $44,000 based on experience
Emergency/Essential PersonnelNo
EEO CategoryE-Paraprofessional
Full Time or Part TimeFull Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work ScheduleAs scheduled by the supervisor.
Sensitive PositionNo
Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance.Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
This position will support the Registrar’s office with a high level of customer service, providing direct student support via phone, email, and face to face interaction, for processes including records maintenance, registration, and transcripts.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Working knowledge of high volume office. Working knowledge of customer service practices, principles and problem resolution. Demonstrated ability to use database and word processing software, email and the internet. Demonstrated ability to complete work assignments within appropriate time frames and deadlines.Demonstrated ability to interpret and apply college and academic policies and procedures in the completion of departmental duties, and relay this information clearly to prospective students, parents and the general public. Demonstrated ability to work independently and to work effectively in a team setting.
Additional ConsiderationsHS Diploma required, Associate degree preferred
Operation of a State VehicleNo
Supervises EmployeesNo
Required TravelMay be required between campuses.
Posting Detail Information
Posting NumberCLS_3363P
Recruitment TypeGeneral Public - G
Number of Vacancies1
Position End Date (if temporary)
Job Open Date10/16/2024
Job Close Date10/30/2024
Open Until FilledYes
Agency Website
Contact Name
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment).Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment.Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.