Customer Service Representative - Bilingual
Randstad is supporting a leading wealth management firm who is looking to grow their Global Services Department. If you or anyone in your network is fluent in Spanish or Cantonese or Mandarin, please consider reviewing this job opportuinity. This contract allows you the opportunity to support non-English speaking clients achieve their financial goals and there may be an opportunity for career growth as well.
salary: $18.88 - $18.89 per hourshift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities- Responsible for any one or more of the following: requesting missing customer details, answering basic account questions, opening new accounts, updating existing account records, customer correspondence, and reviewing documents for translation. Requires previous customer service and data entry experience with a high degree of accuracy.
- Must be articulate, have a pleasant telephone manner and excellent verbal and written skills.
- Flexibility is a key aspect of this role and must be equally comfortable with direct client interaction as well as having the ability to network, research and resolve client operational issues.
- Follow-up
- Basic Software Skills
- Call Center Support
- Spanish
- Cantonese
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.