[ref. v02810224] IT Operations Specialist (Remote)
About NFF:
Since 1996, NFF has designed, architected, and delivered IT network and security solutions to many state, and local government agencies, K-20 educational institutions, federal agencies, and large enterprise businesses across the mid-Atlantic.NFF is a technology services and solutions provider, specializing in next-generation IT infrastructure including networks, data centers, cloud migrations, IT security, collaboration and mobility, and full/part-time staff augmentation services.
Our solutions, professional services and IT staffing portfolio are centered around building more resilient, secure, adaptive, and intelligent IT infrastructure and include comprehensive assessment, architecture, design, integration and installation services, and ongoing performance management services though our Network Operations Center (NOC).
NFF is a Cisco Gold Partner with a Customer Experience Specialization and was a “Cisco Top-5 Mid-Atlantic SLED Partner” in 2019, 2020 and 2022. NFF has maintained Cisco Gold Partnership since 2008, is the only Cisco Gold Partner headquartered in the District of Columbia.In addition to Cisco, NFF has key partnerships with many manufacturers and IT solution providers including, Rapid7, Arctic Wolf, VMware, NetApp and Splunk.
NFF is a District of Columbia (DC) Certified Business Enterprise (CBE) and a SBA Certified Small Business with headquarters in downtown Washington, DC. Our dedication to quality is reflected in our accomplishment of being awarded multiple ISO 9001:2015 certifications.
About this Position / Responsibilities:
NFF, Inc. is seeking an IT Operations Specialist for one of their DC based customers to monitor IT operations accordingly to our customer's policies and procedures.
Duties and Responsibilities- Provide technical assistance in all aspects of data processing operations.
- Work with mainframe and Server applications.
- Understands technical experience in the utilization and implementation of tools to monitor the server and mainframe applications.
- Understands knowledge on how to identify, investigate and troubleshoot error conditions to help remediate system failure conditions.
- Understand Configuration Management (CM) for software updates and migrations of code.
- This position may require weekend and or shift work hours.
Qualifications:
Required Qualifications (at least 2+ years of experience):
- Configuration Management (CM) for software updates and migrations of code;
- Software Migration process;
- Startup of Production Applications & Systems;
- Microsoft SQL Management Studio & Oracle SQL Developer;
Preferred Experience - 2 years minimum:
- Support Web and Client Server Applications
- Microsoft Office Application Suite (Word & Excel)
- Computer applications capabilities and limitations of computer equipment.
NFF Disclosures:
NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees:
- Medical, Dental and Vision, Health Savings Account, Flexible Spending Account
- STD, LTD, Supplemental life insurance and ADD&D
- Comprehensive 401k plan
- Paid Time Off
NFF is an Equal Opportunity Employer.