Medical Receptionist - Robert Half

We are seeking a highly organized and dedicated Medical Receptionist who is fluent in both English and Spanish. The ideal candidate has a passion for healthcare, excellent customer service skills, and can effectively manage front desk responsibilities in a busy medical facility.

Key Duties and Responsibilities:

• Managing appointment scheduling for patients, including sending reminders and handling cancellations or rescheduling.
• Greeting patients upon arrival, checking them in, and providing necessary guidance.
• Providing interpretations and translations for Spanish-speaking patients to facilitate effective communication between them and the healthcare staff.
• Handling administrative tasks such as filing, photocopying, transcribing, and faxing.
• Managing incoming and outgoing calls while providing detailed information when needed.
• Ensuring the reception area remains clean and well organized.
• Assisting with the processing of patient’s medical records in compliance with privacy laws.
• Participating in healthcare team meetings and collaborating with the medical staff for smooth operations.
• Proven work experience as a Medical Receptionist or similar role.
• Fluency in both English and Spanish.
• Experience with healthcare administrative systems and Microsoft Office.
• Ability to multi-task and prioritize tasks in a fast-paced environment.
• Superior organization, communication, and customer service skills.
• Knowledge of medical terminology, healthcare laws, and ethics.
• Willingness to comply with all safety standards and regulations.