Receptionist

You will be handling the flow of people through the business and ensuring that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

Responsibilities:

• Serve as the first point of contact for our company, answering inbound calls in a professional manner
• Transfer calls as necessary to the appropriate team or staff member
• Greet and welcome guests as soon as they arrive at the office, ensuring they are comfortable and all their needs are addressed
• Organize and manage coverage for company events, such as holiday parties
• Maintain a friendly and personable demeanor at all times to enhance the company's reputation
• Perform other administrative tasks as needed to support the team and ensure efficient operation of the office
• Manage scheduling and appointments as necessary
• Handle customer inquiries, escalating complex issues to the appropriate team or staff member
• Maintain accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. • Must have a minimum of a high school diploma or equivalent
• Proven experience in a receptionist role, preferably within the Energy/Natural Resources industry
• Proficiency in managing multi-line phone systems and handling inbound calls
• Excellent communication and interpersonal skills
• Strong organizational skills and the ability to multitask effectively
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong customer service orientation and problem-solving skills
• Ability to work independently and within a team environment
• Must be legally authorized to work in the specified country.