Underwriting Support Specialist

Walnut Creek Insurance Company is looking for an onsite temporary Document Management Specialist.

In this Document Management position, you will be responsible for the following:

• Review initial submission of documents received via email and sort for processing
• Reviews scanned images of paper mail – label/title them per company standards
• Research- investigates docs without a claim number

o New claims get sent to First Report Specialist

• Quality assurance of scanned images and confirms valid claim number. Rejects and notifies the sender of scans not up to standard
• Assigns documents to correct claim number by checking/reviewing multiple data fields
• Data entry – enter image summary and document information (DOS and doc type) into SIMS (Claims mgmt. system)
• Miscellaneous projects
• Fast paced, High volume work environment – we’re a paperless company
• Emphasis: Speed and accuracy of indexing documents to their correct claims

Data Entry

Research

Claims

• Proficiency in Quality Assurance processes and methodologies
• Excellent proofreading skills, with a keen eye for detail
• Experience in creating and managing Project Documentation
• Proficient in handling Email Correspondence with professionalism
• Ability to work independently and as part of a team
• Demonstrable problem-solving and analytical skills
• Ability to prioritize tasks and meet deadlines.