Administrative Assistant

The Administrative Assistant will also monitor customer accounts and take appropriate action when necessary.

Responsibilities:

• Greet and assist visitors professionally
• Answer and direct phone calls, ensuring proper phone etiquette is maintained
• Perform general office duties such as filing, scanning, and data entry
• Review and release incoming sales orders for processing
• Manage office supplies and maintain inventory
• Use Microsoft software to complete tasks
• Process outgoing and incoming mail
• Maintain and update spreadsheets as necessary
• Ensure excellent customer service by answering inbound calls and responding to email correspondence
• Schedule appointments and manage calendars using Microsoft Outlook.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to manage inbound and outbound calls
• Excellent customer service skills
• Experience in data entry tasks
• Familiarity with email correspondence and its management
• Strong organizational and multitasking abilities
• Exceptional communication and interpersonal skills
• Detail-oriented and capable of handling paperwork efficiently
• Ability to work independently and as part of a team
• Strong problem-solving skills and ability to make decisions under pressure
• A high degree of professionalism and a positive attitude
• Ability to maintain confidentiality and handle sensitive information.