Onsite HOA - Assistant Community Association Manager (WIL2025-7871) - Willowbrook - ref. g96459315
Overview:
GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division.The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage is a values-based company with the following values as our guiding principles:
- Integrity: we always do the right thing.
- Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
- Selflessness: more than teamwork; we are part of something special and much larger than any of us.
- Personal Relationships: we are a professional services company; people do business with people they like.
- Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
Property Summary:
Located in Willowbrook, Illinois on 72 beautifully landscaped acres, Lake Hinsdale Village was designed in 1968 as a Green Community. The campus includes 35 acres of open space displaying an extensive variety of mature trees and numerous flower beds.The 11-acre man-made lake winds its way throughout the landscape. In addition to the 164 two- and three-bedroom townhomes, homeowners can choose among 375 one-, two- or three-bedroom condominium units. Each of the seven mid-rise condo buildings has elevators, heated underground parking as well as ample visitor parking lots.
A cornerstone for community activities, the LHV clubhouse has three levels, occupying 10,000 square feet. It features beamed cathedral ceilings, lounges, a kitchen and bar, fireplaces, reading area, and a game room with a pool table among its amenities.The lower level includes men's and women's locker rooms with access to the pool area and conveniently located near the exercise room. Residents enjoy the outdoor swimming pool from Memorial Day to Labor Day, as well as social and recreation activities which are held inside the Clubhouse and on the outside patio areas.
If outdoor activity is what you're looking for, in addition to the swimming pool, LHV has a private perimeter road that homeowners use for jogging, biking, and dog walking. Or perhaps a stroll around the lake bank is more your style. Tennis courts, pickleball courts and a playground provide the necessary areas for additional recreation.Paddleboats are available at the clubhouse pier for those who prefer a lazy outing on the lake and catch and release fishing is permitted for residents. A co-ed golf league, water aerobics and yoga clubs add to the fun recreation activities bringing residents together.
Parties, potlucks, dances and more are planned by the Social Commission for residents to enjoy year-round.
Responsibilities:
The Assistant Community Association Manager will assist the Community Manager & General Manager in all aspects of the management of the homeowner’s association.- Deed Restriction Letters: Produce and track letters based on the site inspections. Maintain violation log, both active and resolved
- Renewals: Track expiration dates on all agreements for assigned associations (landscape maintenance, pool maintenance, janitorial, etc.), solicit bids for renewal, renew the agreements with current vendor if requested and/or assist the bid packet preparation. Ensure that all agreements are fully executed and are appropriately filed
- Meeting Notice Preparation: Assist with the preparation of the Board Meeting Packets and Annual Members Meeting Packets in accordance with the association’s bylaw notice requirements
- Attendance at Meetings: Attend Board Meetings and Annual Members Meetings as needed to assist the Association Manager and to record minutes
- Prepare Minutes: Draft meeting minutes and make additions/changes as directed by the Association Manager and Board Members for assigned associations. Manage the approval process of the minutes by the Association Manager and circulate to the
- Board of Directors within thirty days of the meeting
- New Board Member Packets: Prepare and fulfill the New Board Member Packet(s) within two (2) working days of the Annual Members Meeting
- Maintenance of Corporate Records: Maintain and update the corporate records and minutes books for assigned associations
- Committee Coordination: Manage the volunteer process for assigned associations and maintain a data file of volunteers for each committee and manage committee requests
- Filing: Set up files for new associations as assigned and maintain association files per standard office procedures
- Research and Coordination: Assist the Association Manager with researching resident requests, securing locations and dates for meetings
- Plus other work related tasks as needed
Qualifications:
- 1 year of apartment, commercial or property management experience required
- 3 years minimum in an administrative role
- Previous Homeowner Association (HOA) management experience strongly desired
- Strong skill set of Microsoft Office products
- Communication skills
- Attention to detail
- Service orientation
- Responsiveness and follow up
- Multi-tasking - Ability to handle multiple tasks/situations at one time
Pay and Benefits:
$55,000 annual salary per year.
Benefits include:
- Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 11 paid Holidays