Manufacturing Support Rep

apartmentGlobal Channel Management, Inc placeFremont calendar_month 

Manufacturing Support Rep needs 4+ years of experience with software quality assurance or test engineering

Manufacturing Support Rep requires: High School graduate or equivalent, Bachelors degree preferred

Possess strong problem solving and data analysis skills
Possess excellent organizational and time management skills with ability to prioritize and assign work
Possess excellent communication skills, both written and verbal with demonstrated ability to communicate across all levels of the organization
Strong customer service aptitude and teamwork skills
Proficiency with MS Office
Background with statistical analysis software (Minitab) preferred

Courses in LSS (Lab and scientific services)

Manufacturing Support Rep duties: Support relationships with both manufacturing and engineering at customer sites.

Maintain key communication regarding daily projects and line issues.
Provide technical direction and assistance to customers on the use of product lines.
Possess working knowledge of paint technologies.
Respond to questions and concerns regarding product lines and general operations.
Troubleshoot & resolve painting issues and problems by provide recommendations on issues related to product, application, inventory and general paint process.
Assist customer to overcome line problems. Gather data and material samples for analysis, testing and reporting.
Assist with daily paint consumption, invoices, inventory, and paint ordering.

Communicate data collection including (but not limited to): Viscosity and Temperature data, appearance data using Wave Scan and film build collection devices.

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