General Manager
Overview:
Ferrellgas is seeking an experienced General Manager to lead our team in driving operational excellence and customer satisfaction. This individual will be responsible for inspiring both on-site and remote teams, managing operations, and capturing market share through strategic planning, customer relationship management, and performance optimization.As a key leader in the organization, the General Manager will leverage business insights and financial acumen to guide day-to-day operations and support long-term growth.
Responsibilities:
- Team Leadership & Performance Management:
- Operational Execution:
- P&L and Business Reporting:
- Customer Relationship Management:
- Service Delivery & Cost Management:
- Strategic Planning & Business Development:
- Coaching & Development:
Apply evidence-based management principles to coach and mentor team members, providing instruction for continuous improvement in key performance metrics. Foster a culture of learning, accountability, and innovation.
Qualifications:
- Bachelor’s degree in operations, business management or related field or equivalent experience.
- 6+ years of experience in an operations leadership role.
- Ability to thrive in a fast-paced work environment.
- Proven history of ethical business decision and integrity and the ability to maintain confidentiality.
- Excellent written and verbal communication skills with an emphasis on developing a positive rapport with company employees at all levels and outside constituents.
- Detail oriented with the ability to take projects/tasks through to completion.
- Strong time-management and organizational skills with the ability to effectively multi-task.
- Demonstrated problem-solving skills in a customer-focused environment.
- Demonstrated persistence to overcome obstacles and challenges with the ability to set and achieve challenging goals.
- Demonstrated skills in data analysis, strategic planning, measurements, and fiscal responsibility.
- Proficient Microsoft Office skills including Excel, Word, and PowerPoint
- Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
- Applicants must not now, or any time in the future, require sponsorship for an employment visa.
Work Environment:
- This is a hands-on position, reporting to the Birmingham or Nashville Service Center location daily. However, travel between district locations is required as needed.
- The role may involve extended hours, including evenings and weekends, depending on peak season and customer needs.
Why Join Us?
In 1939, A.C. Ferrell started this company, ever since Ferrellgas has been a company devoted to the communities we serve – by providing easy propane service to over 1 million customers across all U.S 50 states. In 2017 Ferrellgas was ranked among Forbes Best Employers in America 2017 and in 2023 rated by Newsweek's Most TrustWorthy Companies.
Benefits- Medical, Dental & Vision
- Company provided STD, LTD, Life, & AD&D
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) with company match
- Paid Time Off (PTO)
- Employee Stock Ownership Plan (ESOP)
- Wellness Program
- Parental Leave Benefit
- Tuition Reimbursement
- Employee Referral Program
- Propane Discounts